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Four ways a scheduled grease trap service is better than on call

Our Services

December 2, 2019

Highlights

When left unattended, grease traps can be filled with solids, and fats, oils and grease (FOG). Clogging, unpleasant odours, and water draining slowly are signs that your grease trap needs maintenance.

Tags: Grease traps

Highlights

Do you have a regularly scheduled grease trap service or do you call for professionals only when it overflows? Based on our experience, most businesses do the latter, resulting in disruptions, major inconveniences and a negative impact on the bottom line.

Why a scheduled grease trap service is better than on call service

A scheduled grease trap service:

Keeps your kitchen operating efficiently

Commercial kitchens produce high volumes of waste that accumulate in grease traps. When left unattended, grease traps can be filled with solids, and fats, oils and grease (FOG) and clog pipes. Clogging, unpleasant odours, and water draining slowly are signs that your grease trap needs maintenance.

Prevents expensive and disruptive incidents

Overfull and blocked grease traps can lead to backflows that spill directly in your kitchen or the surrounding areas, depending on the location of the grease trap. An emergency pump out can cost four times more than a scheduled service, not to mention the clean up cost from the overflow and the fine from the local water authority.

Gives you peace of mind

A scheduled grease trap service frees you from having to worry about your waste services. Under a scheduled contract, grease traps can be serviced at your convenience, during off-peak or non-business hours, with minimal interruption to your operations.

An expert service provider will also assess the nature of your business and the volume of liquid waste produced to recommend how often your grease traps must be serviced to keep your kitchen in top working order.

One-stop shop

Bundle together general waste and recycling services with your grease trap servicing under a comprehensive waste management plan that makes more sense for your bottom line and for your peace of mind.

What are your obligations for grease trap cleaning?

As a business operator, you are responsible for maintaining your grease trap. In many states in Australia, grease traps are required to be cleaned by an EPA-licensed liquid waste collector at regular intervals specified in the trade waste agreement. Depending on the nature of your business, you may also be subject to additional waste treatment obligations as prescribed by the terms of your licence.

Your grease trap cleaning service provider should be fully compliant with all waste collection, disposal, and treatment requirements to ensure that all your licensing and environmental obligations are met.

Engaging with an expert grease trap cleaning service

Cleanaway’s scheduled grease trap services are tailored to meet your business needs and regulatory requirements.

By engaging Cleanaway’s grease trap cleaning services, your business will not have to worry about:

Overspills
Bad smells and risk of flooding
Blockages of inlet and outlet pipes through heavy build-up in grease traps
Hefty fines and possible legal action from local water authorities
Expensive emergency grease trap repairs

Our grease trap cleaning services are efficient, discreet and environmentally friendly. The collected grease is given a new lease on life when recycled into mulch and compost, effectively creating a genuine closed loop where recycled materials are used to create something new.

When you engage Cleanaway for grease trap cleaning services, our grease removal expert will assess the grease to water ratio of your waste and make recommendations to:

Empty liquid and solid debris
Remove blockages
Deodorise to facilitate drainage and keep grease trap smell to a minimum
Properly dispose of grease and recycle in EPA-licensed facilities

Our grease trap cleaning services includes:

Complete FOG (fat, oil, grease) removal
Washing and scraping of walls and baffles
Inspection of inlet and outlet points
Deodorisation and replacement of lids
Reporting of trap condition and abnormalities
Trap audits to maintain service quality

We also offer a full suite of waste management services including general waste and recycling, septic cleaning and more so you can get enjoy the best value and convenience of a single waste services provider.

Everything you need to know about grease traps and why it matters

Our Services

Highlights

Depending on the size of a business, it is recommended that grease traps are serviced two to six times every year.

Tags: Grease traps

Highlights

Depending on the size of a business, it is recommended that grease traps are serviced two to six times every year.

What is a grease trap and how does it work?

A grease trap is an essential plumbing device that intercepts wastewater and solids before it enters the sewage system. It captures fats, oils and grease (FOG) to avoid blocking pipes which in turn can cause backflow, grease fires and disruptions to service.

For this reason, a grease trap is also known as a grease interceptor. Solid food waste is collected at the bottom of the tank, cleaner water flows through the waterways and fats, oils and grease (FOG) are collected at the top. This filtering system prevents pipeline damage and protects the environment from pollution.

There are two main types of grease trap – interior or exterior.

Interior grease trap – Usually smaller and located near the sink. It is ideal for small cafes, fast food outlets, and small-scale hotels.
Exterior grease trap – These are usually larger and located underground or in the open, outside the building. Given the large capacity, these are typically used by large canteens, restaurants, and large hotels with function centres.

Ultimately the type and location of the grease trap depends on the amount of waste generated, available space, location of pipes and access to waste disposal services.

Who uses a grease trap?

Grease traps are commonly found in industrial and commercial kitchens. In many states, council regulations will specify the minimum and maximum size of the grease trap along with installation and maintenance requirements. It is estimated that almost 500,000 tonnes of grease trap waste is produced each year by commercial kitchens and the Food and Beverage (F&B) industry in Australia including:

Hotels
Restaurants
Hospital kitchens
Cafeterias
Food courts
Canteens
Meat processing facilities
Food preserving facilities
Bakeries
Supermarkets

Does a grease trap need to be serviced regularly?

It is important to clear out grease traps before blockages occur. Depending on the size of a business, it is recommended that grease traps are serviced two to six times every year. Let our team help you figure out how frequently you should be cleaning your grease trap.

A grease trap service provider should not only provide a safe and convenient grease trap service but also process the waste and responsibly reuse the by-products. When you engage a grease trap cleaning service, your grease removal expert will assess the grease to water ratio of your waste and make recommendations to:

✔ Empty liquid and solid debris
✔ Remove blockages
✔ Deodorise to facilitate drainage and keep grease trap smell to a minimum
✔ Properly dispose of grease and recycle in EPA-licensed facilities
✔ Conduct trap audits to maintain service quality

Four benefits of regular grease trap maintenance

Regular grease trap maintenance reduces the risk of pipe blockages, backflows, and interruptions to your business.

In restaurants and cafes across Australia most businesses only request for service when something goes wrong with their grease traps. Unexpected downtimes cost them more time and money to repair and reduces productivity and profitability.

Regular grease trap maintenance prevents a host of possible disasters, including:

Business interruptions
Grease trap cleaning can take time away from businesses as kitchens have to be closed for servicing. Overfilled grease traps also give off unpleasant odours that are not safe for customers and employees.

Blocked pipes and backflow
Overfull and blocked grease traps can lead to pipe backups and backflows that can spill directly into your restaurant or the surrounding areas. Apart from business disruptions, restaurants may face additional fines for violating local water authority laws.

Fatbergs
Fatbergs are made up of discarded cooking oil, grease, wet wipes and non-biodegradable materials that have congealed in sewage systems. These build ups cause significant blockages, which can cost councils and cities millions of dollars to clear.

Grease fires
Grease build ups can cause fires especially if the grease is combustible and located near a heat source.

Can grease trap waste be recycled?

Grease trap waste collected from industrial and commercial traps can be recovered and recycled into new products such as:

Clean water
Soap
Tallow
Dry solids
Animal feed
Compost

The new Cleanaway website journey

Our Services

November 27, 2019

Highlights

Team members involved: 20 people Disciplines involved: Copywriting, design, project management, front and back-end web development

Tags: New website

Highlights

Team members involved: 20 people Disciplines involved: Copywriting, design, project management, front and back-end web development

The past several years has seen Cleanaway grow to offer Australia’s most comprehensive range of waste, recycling, environmental and industrial services. Following the recent acquisition of Toxfree we realised we needed to make it easier for our customers to work with us.

Through extensive consultation we created a design-driven website experience that made it easy for customers to find a service, fast. For customers who didn’t know what they were looking for, we created the industry solutions hub, where images and related services help customers find what they need.

The website redesign project was spearheaded by Digital Experience Manager Mark Butler and Marketing Manager Sophie O’Halloran and developed completely within Cleanaway. Mark explained, “We wanted to achieve something very few companies our size do, that is build an entirely new website, custom to our business and customers, with industry leading design, all in-house.”

How we started

We decided to approach the website build from ground up by taking a fresh and critical look at our existing content, design and functionalities.

We conducted a series of workshops to identify the information that would be of most use to our customers.

Through these workshops we asked, “How will our customers use the website?” “What information is essential to include?” and “How can we streamline the online journey to get them there faster?”

Screenshot of the post-it style image for the main website The Cleanaway web experience soon began to take shape. Some of the solutions were immediately obvious, such as summarising our high-traffic enquiries (bin bookings, spills, and quote requests) up front in a rainbow tab on our landing page.

Others, like our industry solutions section required a deep understanding of industries and how we support them.

As a result of these workshops, we identified more than 200 user journeys which were used to inform the features and functions of the new website.

Content and design
We used the insights from the workshop to craft design elements and copy that was succinct, while emphasising visual elements. We provided a visual overview of every service on offer, categorised by industry and by waste type. We designed the content of our pages to cover off the ‘What, Why, How, Who and When’ of each service.

“Getting that many products and services in one place was the main challenge for us but the customer insights, workshops and design framework guided us as to what goes in and what goes out.” said Patricia, one of the creative team.

“Our mantra was ‘keep it clean, functional and sexy’. If a design didn’t immediately tell us about the service it represented, it went out the door, regardless of how aesthetically pleasing it was. It had to tick all three boxes for simplicity, functionality and aesthetics.” said Kit, who worked on the website’s services ‘tiles’.

Screenshot of the industry and service section of the new website

Web and SEO
Under the hood, we optimised the website to load faster while adhering to best desktop and mobile web practices. This included reducing image file sizes, creating an easy-to-navigate user interface and using SEO (Search Engine Optimisation) techniques to help our customers find the information they need.

Project Manager Evita Cinco said, “The most challenging part of this project was the design phase. It wasn’t enough to improve user experience and content, but we also needed to account for the site’s performance, security and structure to create a holistic experience for our customers both on the front and back ends.”

A successful launch

The new website was launched on 12 August 2019. Cleanaway CEO and Managing Director, Vik Bansal said, “The new site brings together the service capability of our three businesses in one place, with a new design – to deliver the best possible experience for all our key stakeholders. As a sales channel, the new site makes it easier for our customers to find and book services, transact with us through the My Account portal or find the best solutions for their industry.”

“The site is also an essential part of the way we communicate with our investors, as well as current and future employees, reinforcing our strategic pillars of people, markets, assets and finance as we work toward our mission of making a sustainable future possible.”

Results from our survey of website users showed an approval rate of 4.5 out of 5, with many enjoying the clean and modern look. One user commented, “Overall, the site has a lot of information due to the complexity of the business, but navigation is easy and if you need more detail, there are more layers offering this in just a few clicks.”

A customer commented “There’s so much more to waste management than just taking away rubbish, and this site does a great job in educating the public about this. It does my heart good to see a company working hard at making waste management sustainable and helping a poor burdened earth.”

Visit our new website today to learn more about our new features, services and how we’re making a sustainable future possible.

Cleanaway Daniels comes together to make a safe, sustainable future possible

Industry Updates - Our Services

October 9, 2019

Highlights

Cleanaway Daniels offers our customers a total waste management solution that is tailored specifically to your facilities' unique waste journey, without compromising on safety or environmental sustainability.

Tags: Medical care

Highlights

In 2018 Cleanaway and Daniels joined forces to offer Australia’s most comprehensive healthcare waste solutions. To reflect our combined presence and expanded services, we’re proud to introduce Cleanaway Daniels – the new name in healthcare services bringing together cutting-edge collector and disposal technology with industry-leading total waste management, recycling and environmental services.

The Cleanaway Daniels difference

Our unrivalled national infrastructure allows us to service healthcare facilities of all sizes. From small surgical centres, dental and veterinary clinics to large laboratories, universities and multi-campus hospitals, our products and services are customised to meet the needs of each facility while optimising environmental outcomes through our innovative clinical waste disposal systems.

This includes the Sharpsmart sharps management system which is safety engineered to eliminate the risk of container-related sharps injury, reduce infection transfer while minimising environmental impact. Since 1999 it is estimated that Sharpsmart containers have saved more than 20,000 Australian healthcare workers from needlestick injuries.

Sharpsmart reusable containers eliminates over 940,000kgs of disposable sharps containers from landfill each year, reducing plastic waste by 2,100 kgs and cardboard waste by 150 kgs for every 100 occupied beds.

Cleanaway Daniels Sharpsmart bin

Reusable sharps containers are collected and sanitised at our state-of-the-art facilities using Washsmart – a fully automated, robotic system used for decanting, washing, sanitising and drying the containers.

This innovation minimises the need for human intervention in the sanitising process, reducing the risk of disease or injury and achieving a higher sanitisation result than any other container washing method. Washsmart achieves a 6-log bacterial load reduction, which is a 4x higher sanitation than required by the CDC in the United States.

Safe, sustainable waste management solutions

Cleanaway Daniels collects and disposes of all clinical, anatomical, cytotoxic and related waste, including sharps, medicines, human and animal tissue and other types of solid and liquid biomedical waste. We handle all healthcare-related waste streams including:

Sharps such as scalpels, blades, hypodermic needles, lancets, broken capillary tubes, broken rigid plastic, and culture slides
Chemotherapy waste such as full IV bags, bottles, tubing, needles and other containers and tubing that contain trace amounts of chemotherapy drugs
Regulated Medical Waste (RWM) – all waste contaminated with blood, body fluids, potentially infectious materials

We clean, sterilise and dispose of every waste product according to Australian EPA standards for safety and compliance through our regulated treatment and disposal technologies including:

Autoclaves – a highly pressurised machine that sterilises and kills microbial flora and fauna through moisture and heat
Incinerators – automated processing method for the treatment of pharmaceutical and cytotoxic waste to destroy pathogens and toxins
Cleanaway Daniels Medismart – a high speed hammermill that uses hammers and cutters to crush, grind, chip or shred solid waste

As a total waste management services provider, Cleanaway Daniels offers a complete range of ancillary waste collection and recycling services with multiple bin sizes, pickup and treatment options that focus on maximising resource recovery. These include:

General waste
Commingled recycling
Cardboard and paper recycling
Organic food waste recycling
E-waste recycling including batteries, fluorescent tubes, printer and toner cartridges
Biosecurity waste and secure produce destruction
PVC recycling

Partnering with Isaac and Central Highlands Regional Council for a sustainable future

Our Services - Partnerships

October 7, 2019

Highlights

The new contract for waste services is expected to save councils between $200,000 and $350,000 each year while employing the local community.

Tags: Councils

Highlights

The new contract for waste services is expected to save councils between $200,000 and $350,000 each year while employing the local community.

Cleanaway will provide Isaac and Central Highlands Regional Councils with sustainable management services in a contract that will see almost 5 million residential wheelie bin pickups each year. Our brand new fleet includes five new waste and recycling trucks that are expected to do more than 150,000 km each year which is equivalent to travelling around the world four times over.

Cleanaway’s kerbside collection trucks rolled out across the Isaac region.

The new contract for waste services is expected to save councils between $200,000 and $350,000 each year while employing the local community.

Isaac Regional Council Acting Mayor Kelly Vea Vea with the Cleanaway team

At a media event to launch the new waste services, Isaac Regional Council Acting Mayor Kelly Vea Vea said, “Cleanaway has made a fundamental commitment to ensure the company keeps jobs local as a top priority. We look forward to the service Cleanaway will provide to our region for the next seven years.”

Isaac Regional Council Acting Mayor Kelly Vea Vea in the driver’s seat with Cleanaway Branch Manager Matthew Walsh.

Cleanaway General Manager for Northern Australia, Brad Gornall said, “I’m pleased that we’re investing in the local community by providing local employment, and using local suppliers, and that through our custom built Cleanaview on-board management system, we’re able to provide council with more accurate data and a clearer view of service levels across the life of the contract.”

Central Highlands Council Mayor Kerry Hayes with the Cleanaway team and council representatives

Residents can expect improved services and schedules in St Lawrence, Greenhill, Ilbilbie, Carmila, Clairview, Nebo and Glenden with the introduction of a new dual-purpose truck. There will be no changes to collections schedules in Clermont, Dysart, Middlemount and Moranbah.

Central Highlands Council Mayor Kerry Hayes with Cleanaway GM (Northern Australia) Brad Gornall.

Working with South Australian Produce Market to reduce waste to landfill by 70%

Our partnership with South Australian Produce Market is set to increase their diversion rates by up to 70% through our innovative food waste recovery and dry waste solutions.

Our Services

Highlights

“Increasing diversion rates not only deliver on South Australia Produce Market’s sustainability targets but also reduces the weight and therefore the cost of the general waste bin,” Cleanaway Business Development Manager Daniel Somerville.

Tags: Resource Recovery

Highlights

The South Australian Produce Market (SAPM) trades over 250,000 tonnes of fresh produce between wholesalers, growers and retail operators each year, worth an estimated wholesale value of $550 million. With these volumes come waste, including heavy and expensive general waste bins and difficult to recycle items such as packaged food which is typically sent to landfill.

In an effort to increase their sustainability, SAPM’s leadership team engaged Cleanaway to review their waste disposal and recycling practices. Cleanaway identified opportunities to increase their diversion rates by up to 70% while providing substantial savings by reducing the weight and resulting cost of the general waste bin.

“We’re proud to work with South Australian Produce Market to reduce waste to landfill through our Packaged Organics Recycling Service and waste to Processed Engineered Fuel (PEF) solution. We believe that our innovative resource recovery solutions are the perfect fit and we are very excited to see them start implementing changes on site right away,” said Cleanaway Business Development Manager (Solid Waste Services – SA) Daniel Somerville.

“Increasing diversion rates not only deliver on South Australian Produce Market’s sustainability targets but also reduces the weight and therefore the cost of the general waste bin. The introduction of these new waste disposal streams will also minimise the impact of annual increases in the South Australian Government’s waste levy,” Daniel added.

Packaged organics recycling service

Packaged food waste collected is put through a food depackaging unit known as the Dominator with blades that spin at high speed. Organic material is pushed out from its packaging, processed and reused as compost.

Turning packaging waste into energy

The separated packaging is sent to our partners Adelaide Alternative Fuels to be processed and turned into an alternative fuel source for the cement industry. This resource recovery solution replaces natural gas used by Adelaide Brighton Cement, a leading manufacturer of cement and related products.

Learn more about waste-to-PEF technology at Cleanaway ResourceCo Resource Recovery Facility in Wetherill Park that turns dry commercial, industrial and construction waste including timber, mixed plastic and textiles into PEF to replace coal.

We look forward to making a sustainable future possible with South Australian Produce Markets. Contact us to learn more about our industry-leading resource recovery solutions.

Cleanaway partners with Southern Downs Regional Council for sustainable waste management services

Our Services - Partnerships

October 1, 2019

Highlights

More than 700,000 general waste and recycling bins are expected to be collected in the region each year.

Tags: Councils

Highlights

More than 700,000 general waste and recycling bins are expected to be collected in the region each year.

Cleanaway partners with Southern Downs Regional Council for sustainable waste management services

Cleanaway recently attended a media event with Southern Downs Mayor Tracy Dobie and the council’s waste services team to launch our new seven-year partnership with Southern Downs Regional Council.

Southern Downs Mayor Tracy Dobie with representatives from Cleanaway and council

Pictured: Southern Downs Mayor Tracy Dobie with representatives from Cleanaway and council

On 1 October, Cleanaway started providing residents with sustainable waste management services, supported by a new waste and recycling collection fleet including three general waste trucks, two recyclable side lifts, a front lift, a hook lift and a bin delivery truck and fitted with the award-winning in-cabin data and services management technology, Cleanaview.

Southern Downs Mayor Tracy Dobie at the driver's seat of our collections truck

Pictured: Southern Downs Mayor Tracy Dobie at the driver’s seat of our collections truck

More than 700,000 general waste and recycling bins are expected to be collected in the region each year.

We also announced a $5,000 donation from Cleanaway to the GIVIT partnership with Council to assist the community to recover through these difficult periods of drought and bush fires.

Pictured: Southern Downs Mayor Tracy Dobie receiving a donation for GIVIT from Cleanaway

Pictured: Southern Downs Mayor Tracy Dobie receiving a donation for GIVIT from Cleanaway

Contact us to learn more about how we make a sustainable future possible with our partnerships with councils and communities.

Wading into a Cleanaway waste audit

Our Services

September 11, 2019

Highlights

“Shortly after arriving I realised what I had got myself into, that stench would wake anyone up on a Monday morning!”

Tags: Waste audits

Highlights

“Shortly after arriving I realised what I had got myself into, that stench would wake anyone up on a Monday morning!”

left to right: Regional Manager Rob De Angelis, Marketing Coordinator Maddi Staley, Executive Assistant Christine Padfield, Client Manager Narelle Bertoncello, and Customer Retention Specialists Alistair Brearley and Monika Horvat Pictured from left to right: Regional Manager Rob De Angelis, Marketing Coordinator Maddi Staley, Executive Assistant Christine Padfield, Client Manager Narelle Bertoncello, and Customer Retention Specialists Alistair Brearley and Monika Horvat.

When Cleanaway Sustainability Solutions Specialist, Manny Manatakis sent an email looking for helpers for a customer waste audit, Marketing Coordinator Maddi Staley figured she’d put her hand up. Having been at Cleanaway for two years and regularly reading about waste audits, Maddi was excited to learn more about how we help our customers evaluate their waste and make recommendations for improving their disposal practices.

Getting down and dirty

Maddi and the rest of the Cleanaway team met at Cleanaway’s Altona Recycling Centre, stylishly dressed in orange high visibility suits, steel cap boots, gloves and glasses – all in the name of safety, of course.

“Shortly after arriving I realised what I had got myself into, that stench would wake anyone up on a Monday morning!” said Maddi with a laugh.

The team were given three 3 meter bins to trawl through, separating each waste item into individual tubs. “Unfortunately these bins hadn’t been collected that day – they’d been brought from country Victoria and were at least a couple of days old.”

“We had to be really specific. Separating each material, counting items, weighing and recording them as they went into each tub. It took about two hours and that was long enough for me!” explained Maddi.

Manny Manatakis added, “Having these statistics is crucial for Cleanaway to make recommendations to our customers. For example, wet, heavy organics discovered in the general waste bin can potentially be diverted into an organics recycling stream. Similarly, large amounts of cardboard or certain types of plastic can be collected separately and recycled in a dedicated waste bin.”

waste being separated to proper groups

Knee deep in recycling potential

“I was really shocked at how much could have been eaten or recycled. We found items like cheese and chocolate – I would’ve happily taken care of these items before they hit the general waste!” Maddi said.

“The team were surprised at what we found – raw chicken, meats, shrimp, packaged and loose produce, dairy, eggs and bread. And we know from the services available that a lot of these products could have been diverted to an organics stream to be repurposed.”

The waste health check gave Maddi a new perspective on her own waste disposal habits. “I realised that the everyday decisions we make about consumption and disposal can have huge impact on sustainability at an individual or household level right up to organisations that produce waste at a large scale.”

“I’ve definitely been trying to buy only what I need, and be more mindful about putting the right things in the right bin. My housemate has also since copped a few reminders about recycling correctly.”

“Going through your rubbish bin is actually really fascinating . When you see the rubbish you produce, you can be smarter with your purchases and hopefully more conscious of using the right bin to maximise recovery.” Maddi said.

“Even though I didn’t eat for the remainder of the day, the waste audit was a lot of fun and very insightful. Thank you to Manny for having us! I’ve recommended to so many of my colleagues to get involved. If your business is interested in increasing sustainability efforts definitely reach out to your Account Manager to organise a waste audit!”

Is your business reaching its diversion targets? Contact us to learn how your business can make a sustainable future possible. Or read how we help our customers through comprehensive waste health checks.

Engaging IKEA Innaloo for sustainability

Our Services

August 28, 2019

Highlights

“We hope that the knowledge gained from the sessions will be passed on to other team members to affect store-wide change." IKEA Innaloo Recovery Manager Josh Gower

Tags: Education

Highlights

“We hope that the knowledge gained from the sessions will be passed on to other team members to affect store-wide change." IKEA Innaloo Recovery Manager Josh Gower

Cleanaway provides waste management services to IKEA WA. As part of IKEA WA and Cleanaway’s commitment to increasing sustainability across its stores, we engaged with their Sustainability Group for an education session that aimed to raise awareness about proper disposal practices and empower them to make changes for better diversion in store.

Cleanaway IKEA morning session

Cleanaway Key Account Manager Damian Walker held a session at IKEA’s Innaloo store where around 50 staff attended waste education sessions throughout the day. Damian spoke broadly about recycling, the role of Material Recovery Facilities (MRF) in processing waste and common contaminants in the recycling bin. Overall the engagement was quite high, with many staff asking relevant questions and approaching Damian for more knowledge.

IKEA staff who attended the sessions displayed a genuine interest in improving their waste behaviours. After the sessions, many felt empowered with knowledge about the specific actions they needed to take to make changes for better waste practices.

Cleanaway IKEA waste education

IKEA Innaloo Recovery Manager Josh Gower was pleased with the turnout and engagement at the session, “Damian was ready with an answer for anything, and I came away with some new knowledge myself. For us in the Sustainability Group, we hope that the knowledge gained from the sessions will be passed on to other team members to affect store-wide change.”

“Holding the session in casual setting was a benefit overall, as it provided a welcoming atmosphere to hook people in with the sustainability message. They came for cake, they stayed for what they were learning.”

Damian agreed and said, “This was really great format for a friendly educational chat that really got the team involved and is a testament to IKEA WA’s commitment to engaging its employees to achieve its sustainability goals. I thoroughly enjoyed all the questions and interesting points raised.”

IKEA WA’s diversion rate increased from 70% to 90% in just two months after making changes to its waste management systems. In April, IKEA WA diverted up to 90% of all its waste, a 20% leap from previous rates, recording the highest diversion among IKEA stores nationwide.

The IKEA Group have set ambitious zero general waste to landfill targets by 2022.

What will sustainability look like for your business? Contact us today and join us in making a sustainable future possible.

Customer need drives new website design

Our Services

August 12, 2019

Tags: New website

Highlights

Screenshot of the post-it style image for the main website As part of our continuing efforts to serve you better, the Cleanaway website has been redesigned with you, our customer, front and centre. With an unrivaled range of products and services across a wide variety of industries, it can be difficult to find the service you need when you need it. The new site makes it quick and easy to find a tailored waste management solution for business, industry, councils or communities.

The cornerstone of the design approach is understanding that many of our customers are simply looking for a single service – and they want it fast. The rainbow tabs on the homepage, or the “homepage post-its” as they’ve been dubbed, allow customers to immediately navigate to a range of simple solutions including booking a service or changing an existing service.

For customers who may not know what service is right for them or require a range of services for their industry, the “Industry” and “Services” solutions tiles provide a highly visual range of options to guide the user. Deviating from Cleanaway’s familiar icon style, the website uses photos to help identify services that new customers might not be aware of.

Screenshot of the industry and service section of the new website

Find a location

One of the most common queries we get is where to find our sites around Australia. Whether you’re looking for transfer stations and tips, or licensed liquid waste drop-off services, the new site makes it even easier to find out what service is offered and where.
easy to use search bar in our locations page

Sustainable Future Hub

What it means to be sustainable continues to evolve every day because of developments in technology, infrastructure, government policy, legislation and more. The Sustainable Future Hub on our website explains Cleanaway’s strategic approach to doing business, which is underpinned by five key themes: People, Earth, Markets, Assets and Finance.

Put simply, our commitment to delivering on our mission to make a sustainable future possible for People and the Earth, by adding value through our investment in Markets, Assets and Finance.

Sustainable Future Newsroom

Expect daily updates on a wide variety of sustainability topics including industry news and developments, how-to’s, educational videos, and more.
The Sustainable Future Newsroom is linked to our social media channels so that even the most casual observer can will learn something new about sustainability.

You can also sign up for our monthly newsletter so you’ll never miss an update.

My account portal

View your account details, pay your bill online and learn more about your statements in our My Account portal, designed for your convenience and ease-of-use.

Careers

Our people are truly at the heart of how we’re working to make a sustainable future possible. That’s why we’ve created our new Careers page to showcase the talented teams we have and help potential new team members find the right role for them in our family.

Visit the new Cleanaway website today to learn more about our new features and solutions and how we’re making a sustainable future possible.