“The scale of our servicing is a testament to the commitment of the whole Cleanaway team who work together to give each Coles location a great service and sustainability experience.”
“The scale of our servicing is a testament to the commitment of the whole Cleanaway team who work together to give each Coles location a great service and sustainability experience.”
The 2021 Coles Supplier Awards celebrates creative Australian businesses which are leading the way in sustainability, community and health innovation. As Coles’ trusted waste partner, Cleanaway supports Coles towards their “Together to Zero Waste” ambition and was awarded the Coles Service Champion of the Year Award for its leading role in reducing waste and improving resource recovery.
Strategic National Account Manager Nicole Henwood said, “It’s very exciting for the team to win the Service Champion of the Year Award. We manage 55,000 pick-ups of waste each month from stores and continue to support Coles to reach its 85% diversion from landfill target by 2025 through continued education and infrastructure investment.”
“The scale of our servicing is a testament to the commitment of the whole Cleanaway team who work together to give each Coles location a great service and sustainability experience.”
As part of our service, we developed the Coles Waste & Recycling Guide to provide information on all waste services and guidelines to establish efficient waste management processes and delivered over 750 education sessions to stores across FY21 to help improve waste management processes.
Pictured: Coles Waste & Recycling Guide
“Educational videos for stores provided store team members with another way to understand waste processes to maximise waste diversion while our National Recycling Week campaign and online education platform Greenius provide waste education to customers across Australia.” Nicole explained.
Cleanaway’s four-year partnership with Coles has seen a significant shift in diversion culture and performance across Coles Group, demonstrating our joint commitment towards making a sustainable future possible.
Throughout FY21 Cleanaway implemented waste diversion strategies that saw over 181,000 tonnes of cardboard, 6,200 tonnes of plastic pallet wrap, and 20,000 tonnes of organic food waste diverted from landfill.
Coles and Cleanaway have partnered on diversion initiatives that enabled Coles to reduce general waste by 10.5% in FY21, from 76,742 tonnes to 68,646 tonnes.
Strategically, Coles and Cleanaway partnered on the development of innovative food waste depackaging technology, a first for the southeast Queensland market. This technology allows store food waste to be diverted from landfill, without adding cumbersome depackaging tasks for team members.
Cleanaway expanded food waste services to over 500 additional supermarket and Express stores across FY21, bringing the total number of Coles sites with food waste services to 925, enabling more stores than ever to divert food that is unsalable and unfit for food rescue.
Plastic is a necessary packaging requirement, however, creates a recycling challenge. Cleanaway developed a solution to collect and recycle mixed pre-consumer plastics used by Coles stores across Sydney. This collection has enabled over 130 tonnes of mixed plastics to be diverted from landfill in FY21.
Contact us to learn more about how we’re making a sustainable future possible for communities and businesses across Australia.